Guest Relation Executive

Keabis Tech Private Limited is looking for a Guest Relation Executive to join its team in Badnera, Amravati. The team is filling 10 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Guest Relation Executive (Gre) For Mall Operations. Responsible For Customer Support, Tenant Coordinaation, Help Desk, Reports, Mall Rounds, Staff Grooming, Event Support & Issue Resolution. Ensure Smooth Operations, Collect Feedback &Mailtain Service Standards. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹17,000 – ₹18,000 per month.

Quick facts

• Job location: Badnera, Amravati, Maharashtra
• Employment type: Full time
• Openings: 10
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Keabis Tech Private Limited.