Telecaller

Looking for a Telecaller role in MP Nagar, Bhopal? Kedapati is hiring now. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, Verbal communication, CRM tools
• Basic English
• Freshers can apply

What the job involves

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: MP Nagar, Bhopal, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kedapati.