Field Collection Executive

Kedar Choudhary (Shree Vinayak Management And Consultants) has an opening for a Field Collection Executive based in Mohali. There are 20 open positions. You can earn up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Verbal communication, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Location: Mohali, Punjab
• Openings: 20
• Working hours: 8:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Kedar Choudhary (Shree Vinayak Management And Consultants).