Field Collection Executive

A new Field Collection Executive role is open at Kedarnath Associates, Rajpur Road, Dehradun. Salary is up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, Verbal communication, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Position details

• Location: Rajpur Road, Dehradun, Uttarakhand
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 8 pm - 7 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Office-based

Apply today and take the next step in your career with Kedarnath Associates.