Telecaller

A new Telecaller role is open at Keerthana Enterprises, Yelahanka, Bengaluru. Salary is up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Active listening, Typing speed, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Location: Yelahanka, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Keerthana Enterprises.