Telecaller

Join Keerthi Education Consultancy as a Telecaller in Vantavari Colony, Ongole. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with CRM tools, Typing speed, Verbal communication, Active listening
• Basic English
• Freshers can apply

Quick facts

• Job location: Vantavari Colony, Ongole, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Keerthi Education Consultancy.