Pre Sales Advisor

Keerthi Estates is looking for a Pre Sales Advisor to join its team in Banjara Hills, Hyderabad. 2 candidates will be hired for this role. Salary is up to ₹35,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Telugu, Hindi, English | Preferred Experience In : Real Estate

Compensation

The salary for this role is ₹25,000 – ₹35,000 per month.

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound, Real Estate, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Telugu, Hindi, English
• Preferred Experience In: Real Estate
• Someone polite and patient

Job at a glance

• Job location: Banjara Hills, Hyderabad, Telangana
• Employment type: Full time
• Work mode: On-site
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 AM - 6:30 PM | Monday to Sunday

Apply today and take the next step in your career with Keerthi Estates.