Tele Caller

Looking for a Tele Caller role in Punagam, Surat? Kenil Management Services Pvt Ltd is hiring now. You can earn up to ₹18,000/month. There are 2 open positions.

In the employer’s words

As A Telecaller, You Are Responsible For Handling Sales Over The Phone Entirely. You Are Also Responsible For Solving Questions In Regard To The Product Or Service Provided By The Company. In Addition To This, You Should Collect Desired Information From The Clients And Maintain Healthy Relations With Them. 1 - 2 Years Experience Compulsory. | Type : Sales

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Someone patient and customer-first

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Location: Punagam, Surat, Gujarat
• Employment type: Full time
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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