Senior Account Manager

A new Senior Account Manager role is open at Kenzo Nutrico Private Limited, Kashmere Gate, Delhi. Salary is up to ₹60,000/month. There are 2 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: CRM tools, Verbal communication, Complaint handling, Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹40,000 – ₹60,000 per month.

Quick facts

• Location: Kashmere Gate, Delhi, Delhi
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work type: Office-based

Click Apply to send your profile to Kenzo Nutrico Private Limited. It takes less than a minute.