Telephone Operator

Looking for a Telephone Operator role in Nanpura, Surat? Ketan Gas Services Pvt Ltd is hiring now. There are 2 open positions. Salary is up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Answer Calls, Forward Calls To Person, Operate Telephone System And Connections.

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What you will do

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with CRM tools, Complaint handling, Active listening, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Nanpura, Surat, Gujarat
• Interview timings: 10:00 AM - 8:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Timings: 10:00AM - 8:30PM | Monday to Saturday
• Vacancies: 2

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