Telecommunication

Start your next role as a Telecommunication with Ketansutarphotography & Creation in Pashan Sus Road, Pune. The team is filling 2 vacancies. No experience? You can still apply. The pay goes up to ₹18,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Marathi, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone patient and calm under pressure

Position details

• Job location: Pashan Sus Road, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:00 PM | Monday to Sunday

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