Tele Caller

Kevin Associates has an opening for a Tele Caller based in Paradise, Hyderabad. You can earn up to ₹15,000/month. 5 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Domestic | Languages : Hindi, Telugu, English

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Outbound and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, Telugu, English
• A customer-first, patient attitude

Compensation

You will be paid ₹13,000 – ₹15,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Location: Paradise, Hyderabad, Telangana
• Employment type: Full time
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Kevin Associates. It takes less than a minute.