International Bpo Executive

Kg Invicta Services - Kgis wants to bring on an International Bpo Executive for its Silk Board, Bengaluru team. Salary is up to ₹36,000/month. The team is filling 28 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A customer-first, polite attitude

Salary

The salary for this role is ₹30,000 – ₹36,000 per month.

Job at a glance

• Location: Silk Board, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Kg Invicta Services - Kgis reviews applications regularly.