International Voice Process Agent

Kg Invicta Services Pvt Ltd has an opening for an International Voice Process Agent based in BTM Layout 1, Bengaluru. You can earn up to ₹36,000/month. The team is filling 28 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English | Type : Mutual Funds

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Type: Mutual Funds
• Someone customer-first and polite

Pay and perks

Salary: ₹32,000 – ₹36,000 per month, based on skills and experience.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Location: BTM Layout 1, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 28
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kg Invicta Services Pvt Ltd.