Telecaller

A new Telecaller role is open at Kg Loan Expert Pvt Ltd, Janak Puri, Delhi. You can earn up to ₹30,000/month. There are 30 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, Active listening and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

What you get

Salary: ₹12,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Quick facts

• Location: Janak Puri, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Kg Loan Expert Pvt Ltd.