Telecaller

Kgn Cars has an opening for a Telecaller based in Dwaraka Nagar, Visakhapatnam. You can earn up to ₹11,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹10,000 – ₹11,000 per month.

What you will do

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Complaint handling and Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and polite

Position details

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to Kgn Cars today.