Telecaller

A new Telecaller role is open at Kheti Master, Tisgaon, Aurangabad. Salary is up to ₹10,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹10,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi and English, CRM tools, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• A polite, patient attitude

Job details

• Job location: Tisgaon, Aurangabad, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Kheti Master today.