Telecaller

A new Telecaller role is open at Khushi Expert India Private Limited (), Madhu Patna Colony, Cuttack. There are 5 open positions. Salary is up to ₹10,000/month.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹8,000 – ₹10,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• A patient, customer-first attitude

Job details

• Job location: Madhu Patna Colony, Cuttack, Odisha
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from office
• Employment type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

Click Apply to send your profile to Khushi Expert India Private Limited (). It takes less than a minute.