Telecaller

King Immigration is hiring a Telecaller in Sector-35, Chandigarh. The team is filling 3 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Verbal communication, CRM tools
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Position details

• Work location: Sector-35, Chandigarh, Chandigarh
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

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