Operation Manager

Start your next role as an Operation Manager with Kings Security Services in Kasturi Nagar, Bengaluru. There are 3 open positions. Salary is up to ₹50,000/month.

Employer’s description

Looking For The Operations Manager In Security Companies Who Is Having The Work Experience, Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹40,000 – ₹50,000 per month.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with Typing speed, Hindi and English, Complaint handling, CRM tools
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Location: Kasturi Nagar, Bengaluru, Karnataka
• Openings: 3
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Kings Security Services today.