International Tele Caller Executive

Start your next role as an International Tele Caller Executive with Kingston Solutions in Wanwadi, Pune. The team is filling 30 vacancies. Great for first-time job seekers. The pay goes up to ₹18,000/month.

Employer’s description

Employee Is Responsible For Interacting With Overseas Customers Through Outbound And Inbound Calls, Emails, And Chat. The Executive Must Communicate Clearly, Confidently, And Courteously While Ensuring Customer Satisfaction And Meeting Performance Targets. Type : Inbound, Outbound, International | Languages : English

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• A patient, customer-first attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Wanwadi, Pune, Maharashtra
• Openings: 30
• Job type: Full time
• Work mode: On-site
• Interview: 07:00 pm - 10:00pm | Monday to Saturday
• Timings: 07:00 pm - 04:30am | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Kingston Solutions.