Telecaller

Kiran Industries Patna is hiring a Telecaller in Danapur, Patna. Great for first-time job seekers. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Typing speed, Hindi and English, CRM tools, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Job details

• Work location: Danapur, Patna, Bihar
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kiran Industries Patna.