Telecaller

Join Kiran TVS as a Telecaller in Varanasi. Great for first-time job seekers. The pay goes up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Salary and benefits

You will be paid ₹10,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: Varanasi, Uttar Pradesh
• Work mode: Work from office
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Kiran TVS.