Process Coordinator

Kirti Creations is looking for a Process Coordinator to join its team in Udhna, Surat. The team is filling 2 vacancies. The pay goes up to ₹22,000/month.

In the employer’s words

Process Coordination For Operations.

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, CRM tools, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone polite and customer-first

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Job at a glance

• Location: Udhna, Surat, Gujarat
• Job type: Full time
• Openings: 2
• Interview: 11:00 am - 4:00pm |
• Shift: 08:30 am - 8:30pm |
• Work mode: On-site

Ready to start? Upload your resume and apply to Kirti Creations today.