Communication Manager

Looking for a Communication Manager role in Jamalpur Colony, Ludhiana? Kiteskraft Productions Llp is hiring now. There are 10 open positions. The pay goes up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Inbound And Outbond Calls. Type : Outbound, Sales, Inbound, International | Languages : Punjabi, Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, International, Outbound, Punjabi and Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, International
• Languages: Punjabi, Hindi, English

Day-to-day work

As a Communication Manager, your work will include:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Jamalpur Colony, Ludhiana, Punjab
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Kiteskraft Productions Llp today.