Bpo Executive

A new Bpo Executive role is open at Kivi Connect, Narhe, Pune. The team is filling 4 vacancies. Great for first-time job seekers. You can earn up to ₹25,000/month.

Note from the employer

International Bpo, Backoffice Executive, Good English. Type : International | Languages : English

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone customer-first and polite

Position details

• Work location: Narhe, Pune, Maharashtra
• Working hours: 07:30 pm - 5:30 am | Monday to Friday
• Openings: 4
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

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