International Voice Process Agent

Kivi Connect has an opening for an International Voice Process Agent based in Bopodi, Pune. You can earn up to ₹35,000/month.

Employer’s description

The Cctv & Billing Compliance Analyst Will Be Responsible For Monitoring And Analyzing Surveillance Footage From Restaurant Establishments, Cross-Referencing With Billing Records, And Identifying Discrepancies Or Suspicious Activities. The Role Requires Keen Observation Skills, Strong Attention To Detail, And The Ability To Document And Report. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone customer-first and calm under pressure

What you get

Compensation: ₹30,000 – ₹35,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Job location: Bopodi, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Openings: 1

Apply today and take the next step in your career with Kivi Connect.