Telecaller

Looking for a Telecaller role in Pahari, Patna? Kiyam Enterprises is hiring now. 3 candidates will be hired for this role. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Typing speed, Hindi and English, CRM tools, Complaint handling
• Female Only
• No English required
• Freshers can apply
• You are patient and calm under pressure

Compensation

Compensation: ₹8,000 – ₹12,000 per month.

Job at a glance

• Job location: Pahari, Patna, Bihar
• Work mode: On-site
• Job type: Full time
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kiyam Enterprises.