Customer Relationship Management (C...

Join Kk chain n jewels as a Customer Relationship Management (C... in Ukkadam, Coimbatore. The pay goes up to ₹20,000/month. There are 2 open positions.

Employer’s description

Follow Up With Customers For Pending Payments.Collect Payments On Time Through Calls, Messages, And Emails.Maintain Accurate Records Of Collections And Outstanding Dues.Update Payment Status In The Crm System Regularly.Coordinate With The Sales Team Regarding Customer Payments.Share Daily And Weekly Collection Reports With Management. Marketing | Languages : Tamil, English, Hindi

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English, Hindi, Marketing, Tamil
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Tamil, English, Hindi
• Someone calm under pressure and patient

Job details

• Location: Ukkadam, Coimbatore, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work mode: Work from office
• Working hours: 10.00 AM - 7.30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kk chain n jewels.