Telecalling

Klick Digital Press wants to bring on a Telecalling for its Dharmatala, Kolkata team. Salary is up to ₹10,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, Bengali

Salary and benefits

Salary: ₹7,000 – ₹10,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Bengali
• You are calm under pressure and patient

Job details

• Work location: Dharmatala, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2

Ready to start? Upload your resume and apply to Klick Digital Press today.