Customer Service Representative

Join KLT Infotech as a Customer Service Representative in Ernakulam, Kochi. Salary is up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Follow up on leads and convert them into sales.
• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• You will record visits, calls and orders in the CRM or daily report.

Compensation

The salary for this role is ₹10,000 – ₹11,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Presentation, Target achievement, Negotiation and Customer handling
• Basic English
• Freshers can apply
• Someone confident and persuasive

Job at a glance

• Work location: Ernakulam, Kochi, Kerala
• Shift: 9:30 AM - 5.00PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — KLT Infotech reviews applications regularly.