Telecalling Executive

Km Properties is hiring a Telecalling Executive in Golf Links, Delhi. Freshers can apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹8,000 – ₹12,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Typing speed, Active listening and CRM tools
• Basic English
• Freshers can apply

Job details

• Work location: Golf Links, Delhi, Delhi
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Km Properties reviews applications regularly.