Operations Supervisor

KMC Lawn is looking for an Operations Supervisor to join its team in Kamptee Road, Nagpur. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Active listening
• Good English
• Freshers can apply
• You are customer-first and patient

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹15,000 per month, based on skills and experience.

Quick facts

• Job location: Kamptee Road, Nagpur, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to KMC Lawn today.