Service Coordinator

A new Service Coordinator role is open at Koiri Infosystems Private Limited (Koiri Infosystems Private Limited0), Ganga Nagar, Meerut. The pay goes up to ₹18,000/month. 2 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Handle Complaints, And Inquiries, Service Scheduling, Maintain Records, Mis Reports, Amc (Annual Maintenance Contract) Scheduling And Renewals, Escalations & Customer Satisfaction. Type : Outbound, Inbound, Sales

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

What you will do

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• You are calm under pressure and patient

Position details

• Work location: Ganga Nagar, Meerut, Uttar Pradesh
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Koiri Infosystems Private Limited (Koiri Infosystems Private Limited0).