Telecaller

Kokan Kala Va Shikshan Vikas Sanstha wants to bring on a Telecaller for its Katraj, Pune team. You can earn up to ₹16,000/month. The team is filling 15 vacancies.

Employer’s description

Exceptional Verbal Communication And Conversational Abilities. Type : Outbound, Domestic | Languages : Kannada, Bengali, Malayalam, Tamil, Telugu, Punjabi, Gujarati, Marathi, Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Kannada, Bengali, Malayalam, Tamil, Telugu, Punjabi, Gujarati, Marathi, Hindi, English
• Someone customer-first and polite

Job details

• Work location: Katraj, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Kokan Kala Va Shikshan Vikas Sanstha today.