Telecaller

Kokila Automobiles wants to bring on a Telecaller for its Lunani Nagar, Eluru team. Salary is up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Complaint handling, Verbal communication, CRM tools, Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

What you will do

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Salary

Compensation: ₹10,000 – ₹11,000 per month.

Quick facts

• Job location: Lunani Nagar, Eluru, Andhra Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: On-site

Ready to start? Upload your resume and apply to Kokila Automobiles today.