Telecaller

Start your next role as a Telecaller with Kompass Junior College in Himayat Nagar, Hyderabad. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Telugu, English

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, English
• You are polite and customer-first

What you get

You will be paid ₹13,000 – ₹15,000 per month.

Job details

• Location: Himayat Nagar, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kompass Junior College reviews applications regularly.