Telecaller

Join Kondaas Automation as a Telecaller in Ondipudur, Coimbatore. 20 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil

What the job involves

• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Tamil
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil
• A customer-first, calm under pressure attitude

Salary and benefits

The salary for this role is ₹16,000 – ₹20,000 per month.

Job details

• Location: Ondipudur, Coimbatore, Tamil Nadu
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Kondaas Automation. It takes less than a minute.