Senior Executive

Konexions Back Office Pvt Ltd is looking for a Senior Executive to join its team in Gurgaon-Faridabad Road - Gurgaon, Delhi. The pay goes up to ₹30,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Salary and benefits

Compensation: ₹25,000 – ₹30,000 per month.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• A polite, patient attitude

Job at a glance

• Work location: Gurgaon-Faridabad Road - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Konexions Back Office Pvt Ltd.