Field Executive

Join Konexions Back office services Pvt Ltd as a Field Executive in New Chandigarh, Chandigarh. You can earn up to ₹18,000/month. 10 candidates will be hired for this role.

Employer’s description

Konexions Back Office Services Pvt Ltd Field Executive (Dra) Job Descriptiondra = Debt Recovery Agent Key Responsibilitiesvisit Customers Who Have Pending Loan/Credit Paymentsremind And Follow Up On Overdue Paymentsnegotiate Repayment Planscollect Payments (Cash/Digital, Depending On Company Policy)Maintain Daily Visit Reports And U. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Your responsibilities

As a Field Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Hindi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A customer-first, calm under pressure attitude

Pay and perks

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Job location: New Chandigarh, Chandigarh, Chandigarh
• Work mode: On-site
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Konexions Back office services Pvt Ltd.