Field Collection Executive

Konexions Backoffice Services pvt ltd is hiring a Field Collection Executive in Muzaffarnagar Saini, Meerut. The pay goes up to ₹17,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹17,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Verbal communication, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

What you will do

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Muzaffarnagar Saini, Meerut, Uttar Pradesh
• Work mode: Work from office
• Job type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Konexions Backoffice Services pvt ltd.