Team Leader

Konexions has an opening for a Team Leader based in Wilson Garden, Bengaluru. Salary is up to ₹30,000/month. There are 5 open positions.

Note from the employer

The Team Leader Customer Service & Sales Is Responsible For Managing A Team Of Customer Service Representatives And Sales Executives To Ensure Excellent Customer Experience, Achievement Of Sales Targets, And Operational Efficiency. The Role Involves Coaching Team Members, Monitoring Performance, Handling Escalations, And Driving Continuous Improv. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Languages : Telugu, Hindi, Tamil, Kannada, English

What you get

The salary for this role is ₹23,000 – ₹30,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Kannada, Outbound, Sales, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Languages: Telugu, Hindi, Tamil, Kannada, English
• Someone polite and calm under pressure

Job at a glance

• Location: Wilson Garden, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work type: Work from office
• Job type: Full time

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