Operation Manager

A new Operation Manager role is open at Koozies Food And Beverages Private Limited, Okhla, Delhi. The pay goes up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Tally, Computer

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Basic Excel, Computer, Email and Tally
• Good English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Tally, Computer
• A polite, customer-first attitude

What you get

You will be paid ₹20,000 – ₹25,000 per month.

What you will do

As an Operation Manager, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Okhla, Delhi, Delhi
• Openings: 1
• Interview timings: 12:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Koozies Food And Beverages Private Limited today.