Customer Care Associate

Korean Therapy Centre wants to bring on a Customer Care Associate for its Boring Road, Patna team. Freshers can apply. Salary is up to ₹20,000/month. There are 10 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

What the job involves

As a Customer Care Associate, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Graduate or equivalent
• Skills: English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are patient and polite

Job details

• Location: Boring Road, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 10
• Timings: 8:0 AM - 5:30 PM | Monday to Saturday

Click Apply to send your profile to Korean Therapy Centre. It takes less than a minute.