Recruitment Manager

Kotak Life wants to bring on a Recruitment Manager for its Shyambazar, Kolkata team. There are 17 open positions. You can earn up to ₹35,000/month.

Employer’s description

Recruit Team, Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Marketing | Languages : Bengali, Hindi, English

Pay and perks

Salary: ₹28,000 – ₹35,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Bengali, Hindi, English

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Shyambazar, Kolkata, West Bengal
• Openings: 17
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Kotak Life reviews applications regularly.