Senior Telecalling Officer

Join Kotak Life as a Senior Telecalling Officer in Garia, Kolkata. Freshers can apply. There are 5 open positions. The pay goes up to ₹26,000/month.

In the employer’s words

Data Searching, Contact With The Job Seekers, Scheduling Interviews Of The Candidate & Update The Status In The System... Irdai Charges = 650/. Languages : Bengali, Hindi, English

Salary

Compensation: ₹22,000 – ₹26,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi
• No English required
• Freshers can apply
• Languages: Bengali, Hindi, English

Job details

• Work location: Garia, Kolkata, West Bengal
• Work mode: Office-based
• Openings: 5
• Timings: 11:00 AM - 6:00 PM | Monday to Friday
• Interview timings: 11:30 AM - 4:00 PM | Monday to Friday
• Employment type: Full time

Apply today and take the next step in your career with Kotak Life.