Team Leader

Kotak Life is hiring a Team Leader in Park Street, Kolkata. Salary is up to ₹40,000/month. 12 candidates will be hired for this role.

Note from the employer

Key Responsibilities: Recruitment Of Advisors And Team Development, Training, And Performance Support, Focus Area: Building & Managing A Productive Team. Eligibility: Minimum Age 25 Years Upto 65Years, Role Objective: Expand Business Through Strong Team Recruitment And Development.

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Active listening, Hindi and English, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

What you get

The salary for this role is ₹30,000 – ₹40,000 per month.

Job details

• Work location: Park Street, Kolkata, West Bengal
• Openings: 12
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kotak Life reviews applications regularly.