Tele Caller

Kotak Life wants to bring on a Tele Caller for its Shakespeare Sarani, Kolkata team. The team is filling 3 vacancies. The pay goes up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Need To Call Candidate And Arrange Interview For Them. Languages : Bengali, Hindi, English

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English and Hindi
• Basic English
• Freshers can apply
• Languages: Bengali, Hindi, English
• Someone customer-first and polite

Position details

• Location: Shakespeare Sarani, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3

Click Apply to send your profile to Kotak Life. It takes less than a minute.