Tele Caller

Kotak Mahindra Bank is hiring a Tele Caller in Satellite, Ahmedabad. 25 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Tele Caller - Credit Card Sales.

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Active listening
• Basic English
• Freshers can apply

Job details

• Job location: Satellite, Ahmedabad, Gujarat
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 25
• Shift: 09:30 am - 7:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Kotak Mahindra Bank.