Part-Time Jobs For Retired Persons ...

Join Kotak Mahindra Group as a Part-Time Jobs For Retired Persons ... in Connaught Place, Delhi. The team is filling 30 vacancies. Salary is up to ₹50,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

What you get

Salary: ₹40,000 – ₹50,000 per month, based on skills and experience.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Hindi and English, CRM tools, Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.
• A polite, patient attitude

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Connaught Place, Delhi, Delhi
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Kotak Mahindra Group reviews applications regularly.